Support timing thoda mismatch raha, lekin help consistent thi
Maine WFHI ke telephonic support ko several times contact kiya kyunki mujhe software setup mein kuch difficulties aa rahi thi. Jo achha tha wo yeh ki support staff ka response generally polite aur warm tha, they made an effort to understand meri situation. Lekin problem yeh hui ki jo unka support hours the, wo mere kaam karne ke actual hours se match nahi karte the. Is wajah se, jab mujhe unki help sabse zyada chahiye thi, toh unka line busy milta ya phir support unavailable hota. Bahar ke din ya off-hours mein toh mujhe support leni mushkil lagti thi. On the positive side, jab bhi main unki availability ke dauran call karti, wo help karne mein serious hote the aur mujhe relevant information milti thi. Toh summary yeh ki support timing mismatch tha, par quality decent thi, lekin agar working hours ko consider karte toh aur achha hota.