Support timing thoda fit hua nahi mere liye
Mujhe support se baat karni thi jab software mein kuch confusion hui par main yeh kahungi ki unke support hours mere kaam ke schedule se zyada match nahi karte. Main mostly evenings ya kuch hafte ke din flexible hoti hoon, par jo timing unka hai wo mere liye thoda awkward tha. Language mein koi issue nahi tha, aur jo response mila wo warm tha, par mujhe lagta hai mujhe adapt karna pada us waqt ki working hours ke hisaab se. Support team helpful thi lekin main baar baar sochti thi ki kya main dubara yeh process repeat karungi agar koi naya issue aaye. Shayad agar wo timing thodi flexible hoti toh main confident ho kar phir se unka support use karti. Lekin abhi ke liye main hesitate karti hoon, kyunki apne actual working hours ke saath woh alignment zaruri hai aur support ko is hisaab se adjust karna chahiye tha. Overall experience warm tha, par time ke wajah se main future mein shayad rely nahi karungi unke telephonic support par itna.