3 out of 53 of 5Verified customerSupport and communication
Support timing thoda alag tha, par connection acha tha
Mujhe laga support jo aapne provide kiya, wo mere kaam karne ke hours ke saath pura fit nahi hua. Kabhi kabhi jab main software ke dialer ya database feature ke related help mangta, toh unka available time mere working hours ke baad tha. Is wajah se kuch baar delay hua sawaal puchne mein. Lekin baat ye bhi hai ki jab support mila, toh wo kaafi acha aur responsive tha, aur samjhaane mein clarity bhi mili. Matlab, overall communication thodi flexible nahi thi mere hours ke hisaab se, par jo quality thi support ki, wo kaafi sahi thi. Yeh baat mujhe thodi mixed feeling deti hai, par samajh sakta hoon ki ye sab technical constraints ki wajah se hua hoga.