Support timing thik hai but could improve
Honestly, mujhe laga support jo mila hai, wo partial meet karta hai meri working hours ke hisaab se. Jab main kaam karta tha morning shift me tab bahut acha response milta tha, aur queries ko jaldi solve kar dete the. Lekin jab night me kaam kar raha tha, toh kabhi kabhi waiting time zyada lagta tha. You should consider extending support hours because agar humlog flexible hours prefer karte hain toh thoda issue hota hai. Overall, jo telephonic support tha uska attitude friendly tha par working hours ke hisaab se perfect nahi tha. Database tool, dialer, aur automatic updates theek chal rahe the jo accha laga. Payment system bhi easy tha lekin thoda aur clear explanation chahiye tha invoices ke baare me. Toh agar aap poochoge toh main yeh bolunga ki generally helpful system hai par timing ko thoda aur dhyaan dena hoga. Isiliye rating mein thoda mix feel kar raha hoon, na poora satisfied na poora frustrate.