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WFHI review

Support timing thi thoda off, lekin overall theek tha

3 out of 53 of 5Verified purchaseSupport and communication

Support timing thi thoda off, lekin overall theek tha

Mujhe lagta tha ki support ki timings mere actual working hours ke hisaab se thik hongi, par thoda mismatch hua. Maine generally evening mein calls jaada use kiye, par kabhi kabhi support unavailable tha uss samay, jo thoda inconvenient laga. Phir bhi, jab bhi mila, response acha tha aur queries clear karne mein madad ki. Onboarding flow mein bhi yehi issue kya; samay thoda alag tha mera routine se, toh kabhi thoda stress hua. Lekin software updates automatically hote rahe bina kisi extra problem ke, ye achha tha. Dialer aur database feature daily use ke liye theek lage, especially jab remote workflow maintain karna ho. Trading ke simple steps se thoda streamline feel hua, lekin communication mai patience rakhna padta tha kabhi kabhi. Invoice aur payment process neat aur samajhne mein easy thi, par support ki availability thodi aur flexible honi chahiye thi taaki har waqt prepared rahe. Support calls ko live connect hone tak thoda wait karna padta tha par overall ek acha experience bana raha. Agar timing thoda flexible ho jaye to bilkul sahi ho sakta hai.

Manoj Vishakha KhuranaJharkhand, IndiaExperience: Published:
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