Support timing theek hai but sabke liye nahi
Maine software ka use apne din ke standard working hours ke according karna shuru kiya tha, par mujhe pata chala ki support aur communication wrong timing pe hota hai. Jab mai help lene ki koshish karti thi, toh lagataar effort lagana padta tha kyunki usually support ke samay mere kaam ke hours nahi match karte. Wo log generally subah ya raat ke baad hi available hote hain, jo mere liye problematic hai. Training session theek tha, aur dialer ka interface simple tha, par yeh timing issue ne mera experience kafi complicated bana diya. Database feature bhi use kar rahi thi, lekin jab support na mile toh properly configure kar pana mushkil ho gaya. Main ye kehna chahungi ki agar aapka schedule flexible hai, toh shayad ye product aapke liye thik rahega, par jo log fixed office timing mein kaam karte hain unko dikkat hogi, kyunki support time mismatch unko pareshaan kar sakti hai. Isiliye main abhi 2 star hi deti hoon.