Support timing theek hai but kuch jagah thodi limited lagi
WFHI ka support system overall thik tha, lekin working hours ke hisab se thoda mismatch bhi feel hua. Jab main apne normal office hours mein call karta tha, toh support ka response timely mil jata tha, jo achha tha. Lekin agar main kabhi off-hours mein kisi problem se guzra to support milna mushkil ho jata tha. Software to kaafi acha tha, lekin aise cases mein main thoda inconvenience feel karta tha. Onboarding aur training material clear tha aur self-help documentation bhi available thi, jo kaam ko thoda asaan bana dete hain. Dialer aur database tools effectively kaam karte hain par kabhi kabhi changes due to automatic updates ke wajah se mujhe software samajhne mein extra time lagta tha. Overall, perfect nahi tha par timing ke wajah se thoda sa pose disadvantage tha. Phir bhi, agar aapka schedule regular hai to support kafi helpful rahega and kuch dikkat nahi hogi, isliye main ise balance score deta hoon.