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WFHI review

Support timing se hi pareshani thi

1 out of 51 of 5Verified customerSupport and communication

Support timing se hi pareshani thi

Main kaam ke ghanton ke hisaab se support team se baat karna chah raha tha, par unka timing mere schedule ke saath bilkul nahi mil raha tha. Jab main call karta, toh ya toh busy hota ya phir shift change ho chuka hota. Mera kaam raat ko zyada tha, aur us waqt support available nahi mila. Yeh ek badi dikkati thi jo mujhe pura experience frustrating bana rahi thi. Dialer aur database use karte waqt, rapid help ki khub zarurat thi, par proper samay par assistance na milne se problem solve nahi ho paaya. Payment aur invoices process bhi itne user-friendly nahi lage mujhe, thoda confusing tha system. Agar support timing thoda flexible hota, toh shayad ye sab itna pareshan karte nahi. Overall, mujhe lagta hai yeh ek basic problem hai jo address karni chahiye taaki customers ko behtar experience mile.

Ramesh Lalit BhagatOdisha, IndiaExperience: Published:
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