Support timing pe help milna ek achha part tha
Mainne jab pehla baar support contact kiya toh thoda awkward feel hua kyunki unki working hours meri kaam ki timing se match nahi karti thi. Mera kaam raat ke shifts mein hota hai, aur support team generally din ke time hi available rehti hai. Lekin us chutti wale din jab maine try kiya, toh mujhe telephonic support se prompt help mili, jo kaafi supportive tha. Pehle thoda wait karna pada, par jab baat aayi technical queries solve karne ki, toh unhone details dhyan se suni aur attempt kiya sahi solution dene ka. Payment aur billing mein clarity thi, invoice jaldi aayi thi. Lekin overall agar support timing flexible ho jaata toh kaafi accha hota, kyunki meri work hours different hai, aur har baar din mein call karna mushkil hai. Wo ek part tha jisme mainne thodi flexibility notice ki aur usi se experience thoda improve hua.