Support timing ne mujhe surprise kar diya

Support timing ne mujhe surprise kar diya

Mujhe laga tha ki support team mere working hours ke mutabiq kaam karegi, par unfortunately aisa nahi tha. Remote workflows ke liye jab bhi main call karti thi, toh timing mismatch ki wajah se response delay hota tha. Dialer aur database use karna theek tha, lekin support ke waqt itni flexibility nahi thi jitni main expect kar rahi thi. Training session bhi kabhi kabhi timing pe nahi hota tha, jiski wajah se kaafi baar confusion hua. Mujhe samajh aaya ki automatic updates se software better hota hai, par support hours ke bawajood, yeh issue thoda disappointing tha. Overall communication theek-tha, par timing adjustment karna chahiye tha.