5 out of 55 of 5Verified customerSupport and communication
Support timing ne mujhe kaafi surprise kiya
Main sach kahun toh mujhe thodi aise laga tha ki support toh sirf office hours mein milega. Lekin jab maine actual mein unse contact kiya, toh pata chala ki weekend ke din bhi help mil jaati hai, aur mujhe apne kaam ke hours mein support milna bada surprising laga. Main jo timings mein kaam karti hoon, mostly late evenings, toh ye cheez meri expectations se pare thi. Dialer aur calling tools ka use karna bhi support ke wajah se simple bana. Ye regular assistance mere liye achhi rahi, especially jab database ko update karte waqt kuch queries thi. Main definitely bolungi ki support ke time slots ne mujhe ache se fit kiya, aur maine socha tha ki itna convenient nahi hoga. Ye positive surprise meri experience ka ek bada hissa tha.