Support timing ne mera kaam waise hi chalaya
Mujhe WFHI ka general support theek laga, par mujhe enquiry karne mein pata chala ki unka telephonic assistance mere kaam ke ghanton ke bahar tha. Isliye jab kaam kar rahi thi, us waqt se matching timing nahi thi phone support ki. Main training modules ko samajh rahi thi aur software ke dialer ko use karne ki koshish kari, par jab kabhi phone par madad chahiye thi, toh vo waqt fit nahi hota mera. Database feature bhi theek tha, par thoda aur intuitive hota toh behtar hota. Automatic updates time se aate the, par mai unke bare mein clarity chahti thi. Sign-up aur invoice ka process straightforward raha, ismein koi dikkat nahi hui. Generally, support ka response timing mere work hours se align nahi karta, jis se instant help lena mushkil ho gaya. Main ko kisi aur samay phir se support test karungi shaayad, par abhi toh ye point thoda awkward laga.