Support timing ne disappointment di thi
Jab main software ko use kar raha tha during my usual working hours, toh support se contact karna thoda challenging lag raha tha. Agar unke official support hours meri schedule se match nahi karti, toh phir main apni queries ya doubts samay par clear nahi kar paaya. Yeh mere liye thoda frustrating tha kyunki main second-shift mein kaam karta hoon aur jab bhi mujhe help ki zarurat thi, support team easily available nahi thi. The telephonic support jo mainly daytime mein accessible hai, it was fine technically, par timing ka issue ne poora experience mehsoosably kamzor bana diya tha. Wo log helpful bhi rahe hain, the dialer aur database ka setup mein asaani hui thi, par jab support timing matter aata hai toh mujhe lagta hai ki thoda flexible hona chahiye tha. Overall, experience thoda average raha, support ki timing thodi behtar ho sakti thi.