Support timing mismatch ne thoda problem diya
WFHI ka telephonic support mujhe mila hai, par mujhe laga ki timing thodi ajeeb hai mera working hours ke liye. Jab mujhe help leni thi toh response late aaya aur support staff available nahi tha mere expected time mein. Ye baat thik hai ki unka communication clear hota hai jab milta hai, par mujhe lagta hai ki support hours main flexibility honi chahiye. Maine training and database functions mein queries raise ki, per mujhe waqt par reply nahi mila jis se mera kaam ruk gaya. Automatic updates achhe se kaam karte hain aur software mein koi major issue nahi aya, to us aspect mein thik tha. Dialer aur calling tools function kar rahe the bina kisi dikkat ke. Invoicing process straightforward thi, par support communication ke wajah se overall experience thoda inconvenient raha. Is wajah se mujhe lagta hai ki agar support hours mere work timing ke saath match karte, to main zyda sukoon se kaam kar pati. Poore interaction mein response time kaafi jikdam hua jab unka support nahi milta tha.