Support timing mere kaam ke hisaab se fit nahi, mujhe dubara shayad na karu
Main soch rahi thi ki support times jo WFHI provide karta hai, woh mere daily schedule ke saath match karega, par unfortunately aisa nahi hua. Main mostly evenings mein kaam karti hoon, aur jab bhi help chahiye hoti thi tab support team access karna mushkil ho jata tha kyunki hours same nahi hote mere kaam ke routine se. Phone pe baat karne ki koshish ki toh lagta tha ki waiting time zyada hai, aur response time unpredictable tha. Mujhe ye bhi samajh nahi aaya ki priority assistance kab aur kaise available hota hai, kyunki kabhi kabhi uska koi faida nahi tha mere liye. Software ka dialer aur calling tools kaafi theek the, par jab tel support na mile toh problem ka solution dhundhna mushkil ho jata hai. Sign-up aur payments process smoothly hua, lekin support experience ne mujhe thoda frustrate kar diya. Ab main sochti hoon ki dubara ye process repeat karna meri zarurat se match nahi karta, isliye highly confident nahi hoon ki main firse is service ko use karungi.