Support timing mere kaam ke hisaab se bilkul fit nahi thi
Mujhe WFHI ki support service kaafi disappointing lagi, kyunki mera kaam roz subah se shaam tak hota hai, par unka telephonic support mostly office hours mein available hai jo mere kaam ke timing se match nahi karta. Jab bhi mujhe software mein koi dikkat aati thi, unhe contact karna mushkil hota tha. Ye support system mere kaam ke rhythm ko accommodate nahi karta, jiski wajah se main apni queries timely solve nahi kar paayi. Jo automatic updates aate hain, wo bhi kabhi kabhi mujhe confuse kar dete hain kyunki support available nahi hota turant. Invoicing aur payment process thoda straightforward tha, par agar support zyada flexible hota to acha rahata. Dialer ki functionality achhi thi par jab problem aayi to uska turant solution nahi mila. Database feature use karne mein itni dikkat nahi hui, par support hone ki zarurat thi jab mujhe kisi customization mein help chahiye thi toh wo nahi mili. Overall mujhe support timing ki wajah se bahut frustration hua, jo main apne doston ko bhi bataungi ki agar aap flexible hours mein kaam karte hain to yeh aapke liye match nahi karega.