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support timing mein thoda farak pada lekin overall acha tha

4 out of 54 of 5Unverified experienceSupport and communication

support timing mein thoda farak pada lekin overall acha tha

Support hours kaafi samajh mein aayi thi initially, socha tha ki help mostly office hours mein milega. Par actual mein, support thoda flexible laga jo mere kaam karne ke hours ke saath match karta hai jo ki meri expectation se better tha. Maine experience kiya ki telephonic support kaafi helpful raha during busy periods, aur unka response timing kaafi accha raha mere shift hours ke andar. Halki der se kabhi kabhi response mila, jo chhota issue tha, par overall main impressed thi ki unhone support hours ko optimize kiya for different user needs. Mujhe laga training ke time jo basic guidelines mile, wo support hours ke saath match karte rahe, aur database management kaafi smooth tha is wajah se workflow mein bhi koi problem nahi ayi. Mujhe lagta hai ki ye thoda aur transparent hona chahiye ki kab zyada support milega, par fir bhi kaafi satisfactory tha.

Ananya KothariLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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