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WFHI review

Support timing mein thoda adjustment chahiye tha, tabhi perfect hota

3 out of 53 of 5Verified purchaseSupport and communication

Support timing mein thoda adjustment chahiye tha, tabhi perfect hota

Main apni working hours ke hisaab se support ko use karne ki koshish karti hoon. Generally, main din ke baad ya shaam ke time par software ka problem solve karna chahti hoon. Lekin jab maine support call kiya, toh pata chala ki wo hours meri shift timing se thoda alag hain. Support team ne help ki par vo time milna mere liye convenient nahi tha. Software updates automatic hote hain, lekin jab dusre tools ya dashboard pe kuch confusion hota hai, toh call karna padta hai. Kabhi kabhi wait zyada hota hai jab main call karti hoon jo mere kaam ke samay bilkul suit nahi karta. Par support staff jo baat kar raha tha, wo professional tha aur samjhane ki puri koshish ki. Shayad agar support timing meri working window se match karta toh experience better hota. Overall, support ka mood support karta hai, par timing fit nahi baithti meri daily routine ke saath.

Revathi AroraGoa, IndiaExperience: Published:
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