support timing mein kuch kami toh jarur hai
Main bohot baar support team ko contact karti hoon jab main kaam kar rahi hoti hoon subah ya shaam ke aas paas. Lekin yeh lagta hai ki unke hours mere kaam ke hours se poore tarah match nahi karte. Bahut baar main kisi query ka reply tab tak nahi expect kar paayi jab tak main office mein thi, jo ki unke active support timing ke bahar tha. Phone pe baat karna thoda mushkil tha kyunki kabhi kabhi line band milti thi ya call drop ho jaati thi. Training session ke baare mein bhi, kuch cheezein aisi thi jinka explanation thoda jaldi khatam ho gaya tha, shayad time ki kami ki wajah se. Mujhe lagta hai unko apne support schedule ko thoda extend karna chahiye ya fir koi recorded option dena chahiye jise main apne convenience pe dekhu. Lagta hai ye choti si kami hai, warna baaki sab sahi tha.