Support timing me bilkul suit nahi kar rahi thi
Meri problem yeh rahi ki support ki timing mere kaam ke hours se bilkul match nahi karti thi. Din ke zyada tareeke pe, jab mujhe help chahiye thi, toh support staff available nahi tha, jo frustrating tha. Call karne pe phone uthane mein tareekh lagti thi aur jab baat hui bhi, toh shayad waqt ke liye samajh nahi paaye. Yeh sab galat communication mere experience ko bohot affect kar raha tha. Onboarding ke dauran training mein bhi yeh problem aayi thi, ki solution milne mein der ho rahi thi. Email response slow thi, isliye meri queries jaldi solve nahi ho paayi. Invoicing process toh thik tha, par timely phone help na milna kaafi disappointing tha jab adhik support ki apeksha hoti. Complete timing ka issue thoda upgrade hona chahiye taaki users seamless support paa saken.