5 out of 55 of 5Unverified experienceSupport and communication
Support timing ko adjust karna kaafi mehnat laga
Mera kaam usually late evening tak hota hai, toh main expect kar rahi thi ki support team meri working hours ke hisab se available hogi. Lekin wo samvaad jo mujhe mila, wo mere regular hours se thoda alag tha. Main ne training se lekar software ke dialer tak sab ke baare me poora feedback diya, aur support ke log bahut attentive the. Unhone priority assistance provide karne me koshish ki par timing ke problem ki wajah se thodi der lag gayi response milne me. Mujhe samajh aaya ki mujhe apne kaam ke hours ke according communication ko thoda flexible rakhna padega; varna ye thoda challenging ho sakta hai. Fir bhi, jo madad maangi thi usme kaafi clarity mili.