Support timing ke saath kabhi samajh mein aaya, kabhi nahin
Mujhe support ki service ko lekar thoda mix feel hua kyunki kabhi kabhi wo mere kaam ke hours ke hisaab se fit hoti thi, aur kabhi nahi. Jab main pehli baar software use kar rahi thi aur kuch doubts aaye, tab support call ki thi, unka response thoda slow lagta tha jab main working hours ke end mein call karti thi. Lekin doosri baar jab maine din ke beech mein call kiya, toh unhone quick aur clear jawab diye. Is wajah se mujhe consistent support feel nahi hua. Training aur onboarding ke dauraan bhi hamne thoda wait kiya support se, jo thoda frustrating tha, par dialer aur calling tools mein madad achhi mili. Database ke setup mein support ne thodi help di, jisse kaam thoda smooth hua. Automatic updates ke baad mujhe laga kuch naye features ache lage, usme bhi assistance ka role raha. Payment aur invoice process samajhne mein bhi support ne guide kiya, par kabhi kabhi calls line mein ruk jati thi. Overall, support ka timing aur availability kuch jagah acche lagte hain aur kuch jagah thoda theek nahi. Meri working hours ko dhyan mein rakhna unke liye faydemand hoga.