Support timing kaafi important hai aur wo missing tha
Main ne WFHI ke support service use kiya tha par wo mere kaam ke hours ke hisaab se fit nahi baitha. Support bhi limited hours mein available thi, jab main kaam kar rahi thi toh support team available nahi thi. Ye problem thi jab mujhe dialer ya database feature ke baare mein turant madad chahiye thi. Usually, jab main remote workflow chalati thi aur koi technical issue hota tha us waqt mujhe support nahi milti thi. Telephonic support ke liye call karta tha toh advisory messages sunna padta tha jo mere working hours se match nahi karte the. Training kaafi achha tha lekin uske baad questions aane lage aur unka timely jawab nahi mila. Software automatic update karta tha, par kabhi kabhi update ke baad kuch settings change ho jaati thi, usmei bhi support help nahi karti thi jaldi. Sign-up and payment process simple tha lekin support timing ke issues ki wajah se mujhe pura experience achha nahi laga. Agar support hours mere shift ke according adjust ho jayein toh bahut better hoga warna waqt waste hota hai problem solve karne mein. Mere working schedule ke dauran help nahi milti hai isliye main iss aspect mein thoda disappointed thi. Overall, support timing missing thi jo kaam ke perspective se important hai.