Support timing ka surprise tha
Main soch raha tha ki telephonic support mere kaam ke ghanton ke hisaab se accessible hoga, par initial dinon mein support window thodi limited lagi. Lekin fir jab main unse baat kar raha tha during odd hours, toh wo log koshish karte the help dene ki. Voice support thoda slow zaroor hua kabhi-kabhi, par zyadatar cases mein quick response mila. Onboarding ke dauraan jo training diye the, usme time zones aur working hours ka zyada dhyaan nahi dikh raha tha, jo thoda inconvenience hua. Mere liye perfect support hours establish karna zaroori tha, aur wo thoda miss lagta hai abhi. Dialer aur calling tools sahi chal rahe hain during normal office timings, aur database access smooth mila. Mera yeh experience positive hi raha lekin thoda aur flexible support timing improve kar sakti hai overall fit.