Support timing ka main masla yeh tha mere liye
Mujhe lagta hai ki support aur communication thoda behtar ho sakta tha, especially mere work hours ke hisaab se. Ek din mene ek question poocha tha telephonic support pe jo mujhe important laga tha par wo log line pe shayad zyada der tak nahi rehte the ya response slow tha. Voh incident ke alawa support team jo bhee mehekti thi, mujhe ek ya do baar prompt help di thi, jo accha tha. Lekin mujhe lagta hai ki agar unke support hours thode flexible hote ya mere kaam ke timings mein fit hote, toh main zyada confident feel karta apni problem resolve karne mein. Dialer aur calling tools toh theek the, par jab problem aayi toh support take time ki wajah se kaam disrupt ho gaya tha. Main samajh sakta hoon ki har business ki apni timings hoti hain par mera experience ye raha ki jab meri zarurat thi urgent assistance ki toh wo nahi mil saka. Database feature theek hai, par agar support mein improvement ho toh overall experience much better ho sakta hai mere liye. Sign-up aur payment process simple tha, usmein koi dikkat nahi thi. Lekin yeh support timing ka masla mujhe aisa laga jaise main apne kaam ke hisaab se unke saath match nahi baitha. Toh main apne dost ko yeh kahunga ki agar tumhari working hours flexible na ho toh shayad confusion ho sakti hai support mein.