2 out of 52 of 5Verified purchaseSupport and communication
Support timing ka issue hai, boss
Yaar, support thik tha par unke working hours mere kaam ke hours se bilkul match nahi karte. Jab contact karna chahti thi call karne ke liye dialer or kisi bhi queries ke liye, toh lagta tha ki ya toh woh band hain ya busy hain. Maine try kiya kai baar different timings pe but response delay hota raha. Wochat se baat karna bhi itna convenient nahi tha jab main urgently solution chah rahi thi. Matlab ki kabhi kabhi toh laga ki shaayad unka schedule India ke regular office hours ke alawa kaam nahi karta, jo remote work ke liye thoda inconvenient tha. Overall, support quality ok thi par timing poor match thi.