2 out of 52 of 5Verified customerSupport and communication
Support timing isn’t really suited for my hours
I’ve noticed that the support team tends to operate during standard business hours, which doesn’t always match with the time I prefer to work. When I tried reaching out during my available hours, the response was delayed or sometimes no response came until the next day. This lack of support during off-hours made it hard to resolve immediate issues quickly. Although the support itself was generally helpful when available, the mismatch in timing really affected my workflow. Honestly, I’d tell a friend that if they plan to work at odd hours, WFHI’s support might not be the best fit. Good help exists, but only when it’s convenient for them, not necessarily when it’s needed by all users.