support timing hai toh achha, par problem ka solution slow mila
Overall, I feel the support hours fit reasonably well with my actual work schedule, lekin kuch baar jab main call karne ki koshish karti thi, toh support band milta tha ya delay hua. Ye thoda inconvenient tha, kyunki jab urgent ho, toh turant madad chahiye hoti hai. Phir bhi jab service available hota tha, toh staff ka response achha aur polite tha, aur wo samajhdari se baat karte the. Telephonic support se mujhe kai bar problems ko samajhne aur database feature ke use karne mein madad mili. Training sessions bhi thode helpful lage jab main onboarding complete kar rahi thi, lekin kabhi kabhi lagta hai ki hours thode flexible hote toh better hota. Billing aur invoicing mein bhi clarity thi, payment process smooth raha, par jab queries poochi toh response thoda slow mila, which was thoda disappointing. Basically, support hours kaam ke hours se match karte hain, par jab prompt help ki zarurat ho, thodi deri issues create karti hai. Fir bhi, pura experience mila jura hua hai positive aur negative dono cheezon ke sath.