Support timing finally matched when I realized it
Initially, I was unsure if WFHI's telephonic support would line up well with my own working hours, especially since I tend to work odd shifts. It took me a couple of weeks to realize their support team adjusted quite well to my timezone once I communicated my availability clearly. There was a moment when I needed some quick guidance on the database feature, and the help I received then made sense of the system’s timing flexibility. While not perfect—sometimes the line was busy during my peak hours—it greatly improved my experience in the medium term and made me trust the support more in times of technical queries.