Support timing duniyo se thoda alag hai
Mujhe toh laga tha jab main sign-up karungi ki support team aise samay pe milegi jab main actively kaam kar rahi hoon, par waise nahi hua. Ek baar maine call kiya jab main apne usual working hours mein thi aur support available tha lekin thoda late answer kiya. Kuch dinon baad jab main weekend pe thodi der ke liye call kar rahi thi toh support team response nahi de payi. Matlab agar aap full-time din mein kaam karte ho toh shayad support acha lagega, par agar irregular ya flexible timing pe kaam karti hain to thoda mushkil ho sakta hai help lena. Training sessions thik-thak thi, lekin kabhi kabhi lagta tha ki communication zyada proactive hota toh accha rehta. Software updates toh automatic hain, isme koi dikkat nahi thi, par support availability ke baare mein thoda clear info pehle mile toh better hota. Yeh system un logon ke liye fit hoga jo fixed time kaam karte hain, varna thoda wait karna pad sakta hai jab help chahiye hoti hai.