Support timing bilkul sahi nahi thi mere liye
Mujhe sadgi se kehna padega ki WFHI ki telephonic support mere work hours ke liye bilkul fit nahi thi. Jab bhi maine support call kiya, toh ya toh timing mismatch ki wajah se koi nahi tha ya fir woh available hote bhi the toh baat karne me lambi der lagti thi. Main apni working routine ke hisaab se flexible timings chahti thi jisse problem jaldi solve ho sake, lekin yeh system mere schedule ke mutabik nahi nikla. Training aur onboarding process thik tha, payment ka system bhi samajh aata tha, par jab urgent help chahiye thi tab wo support line kaam nahi aayi. Software aur database tools theek-thak kaam kar rahe the, par ye support timing issue ne mujhe kaafi frustrated kar diya hai. Mujhe laga tha ki help easily mil jayegi, par yeh unexpected problem ne mujhse patience chheen liya.