support timing bilkul sahi nahi tha mere kaam ke liye
Mai serious ho gaya tha support ke timeframe ke baare mein jab maine shuru kiya ye software use karna. Support toh promise kiya gaya ki available rahega telephonically, par kisi bhi time jab mujhe issue report karna hota ya koi confusion hota, toh timing match nahi karta mere kaam ke ghanton ke saath. Kaafi baar maine request bheji thi, lekin jab mai free tha help lene ke liye, toh support band milta tha. Mujhe lagta hai ki agar thoda zyada flexible aur user ke schedule ke hisaab se support ka time set hota, toh zyada beneficial hota. Training aur onboarding ka jo process tha, woh thik tha, lekin jab practical help ki zarurat padi, toh lagta tha ki unhone humari timing aur needs ko consider nahi kiya. Software ke automatic updates acche hain, par mujhe update ke baad bhi same issues face karne padte the without timely assistance. Payment aur invoice process theek tha, lekin jab support mein delays hote hain, toh pura kaam roka jata hai. Overall, ye missing support timing ek badi kami thi jo mere experience ko bahut impact karti thi.