Boss, maine socha tha support se time pe madad milegi jab tak main apni working hours mein free raho
Boss, maine socha tha support se time pe madad milegi jab tak main apni working hours mein free rahoon. Lekin yeh phone support aur priority assistance timing mere work hours se bilkul match nahi karti thi. Jab main kisi feature ya training mein fas gaya tha, toh support band tha, toh main apni taraf se karta raha problems ko samajhne ki koshish. Software itself is fine, aur dialer aur database features use karne mein generally help karte hain, par koi jab meri help karta hai toh wo tab nahi milti jab mujhe zaroorat ho. Sign-up aur invoicing process thik thak the, par main ek baar bhi support ke liye time set nahi kar saka apne schedule ke hisab se. Mujhe laga mera time waste ho raha hai aur frustration kaafi zyada ho gaya tha, bas aise hi toh nai hota main.