Support timing bilkul match nahi karti mere kaam se
Main kafi time se support ke wait mein hoon aur mujhe lagta hai ki unka timing meri working hours ke bilkul opposite hai. Jab main kaam kar rahi hoti hoon to support available nahi, aur jab main free hoti hoon tab wo band ho jata hai. Is wajah se kaafi baar main apne important issues bhi timely solve nahi kar paayi hoon. Unki telephonic support se communicate karte waqt lagta hai ki samajhne mein problem hoti hai, aur baar-baar identity confirm karni padti hai. Main expect karti thi ki customer support thoda flexible ho, taaki hum apne hours ke hisaab se baat kar saken. Jo billing aur payment related queries thi, wo bahut der se resolve hui, jo frustrating tha. Aapko khud adjust karna padega apne kaam ke hisaab se, kyunki yeh service aapke timings pe depend nahi karti. Main abhi tak is baat se disappoint hoon.