Support timing bilkul fit nahi hua
Shuru mein mujhe laga WFHI ka support samay ke hisaab se theek hoga, kyunki unki website pe 24/7 ka promise tha. Lekin actual mein jab main apne daily kaam ke hours mein call kiya, toh support team ka jawab dena bahut slow tha. Thoda patience rakhta hoon par jab baar baar response late mile, toh frustration badh gaya. Training ke dauraan bhi jab queries poochi, woh clear nahi ho payi thi aur follow-up mein bhi deri hui. Dusri taraf software ka interface thoda samajh aata hai aur jo database feature hai woh kaafi helpful lagta hai. Lekin jab tak support sahi timing pe available nahi hota, use karna mushkil ho jata hai. Mujhe pata hai ki har service ka apna working hour hota hai par main chahta tha ki support mere kaam ke hours ke according ho, nahi toh baar-baar rukawat hoti hai. Is wajah se main abhi WFHI ko seriously consider nahi kar sakta kyunki support ke bina software ka use tough hai aur time waste lagta hai.