Support timing ache the par reach thodi limit thi
Main WFHI ke telephonic support ka experience describe kar raha hoon. Jab maine pehli baar call kiya, toh mujhe laga ki support team kaam ke hours me available hai jo mere working time se match karti thi. Maine support se mila assistance software ke dialer ke setup me, jo useful tha. Par ek baar mera call late evening ko gaya toh response nahin mila jo thoda dikkat wali baat thi kyunki kabhi kabhi mujhe odd hours me help chahiye hoti hai. Dose case me unhone email se reply kiya par wo thoda slow tha. Main generally work karta hoon subah se shaam tak, toh support timing acceptable thi, lekin weekend support options zyada clear nahin the mujhe. Training ke dauran bhi mene ek baar doubt clear kiya jo call ke through aasan raha. Overall, support kaafi helpful tha aur guidance deta tha, par timing ke issues se kabhi kabhi mere kaam me rukaawat aayi. Agar unka support hours mera kaam se thoda zyada aligned hota, toh better experience hota.