Support timely nahi par kuch cases mein suit karega
Maine WFHI ke telephonic support ko test kiya aur mujhe mixed feelings hui hain. Pehle weeks mein jab queries thi, toh response slow tha aur kabhi-kabhi lagta tha ki mera issue samajhne mein dikkat ho rahi thi. Training sessions ke baad jab thodi knowledge ho gayi, toh support mein better communication feel hui. Lekin itna bhi efficient nahi tha ki har baar turant query solve ho jaye. Mere liye jo important tha, woh tha instant help during calling tool setup, jisme thoda slow response ne mujhe impact kiya. Yeh product un logon ke liye ho sakta hai jo khud se kaafi cheezein samajh sakte hain aur bas thodi guidance lena chahte hain, par jo har problem ke liye jaldi solution chahte hain, unke liye yeh thoda frustrating hoga. Agar aapko patience hai aur aap flexibility rakhte hain, toh support ki ye service acceptable hai. Mere experience se main kahungi ki agar aapko formal, timely answers chahiye toh shayad ye option best nahi rahega.