Support time toh thoda zyada tha
Maine jab support ke liye call kiya tha, toh mujhe laga tha ki response jaldi milega since aapki service paid hai. Lekin actually, thoda time laga, lagbhag 15-20 minutes wait karna pada. Haan, support waisa tha jaisa expect kar raha tha - polite, aur help kar rahe the effectively. Lekin thoda aur improvement hona chahiye zero wait time mein. Jo issue tha uska solution mujhe achhi tarah samjhaya gaya tha aur follow-up ke liye bhi ready the. Mujhe lagta hai ki main aap se dubara bhi help maang sakta hoon kyunki communication clear tha, bas wo thoda samay jyada laga jo main avoid karna chahta tha. Agar abhi se jo updates aa rahe hain, wo response time kam karne mein madad karenge, toh bahut achha hoga. Overall, service achhi hai aur mujhe poora bharosa hai ki next time bhi zyada samay waste nahi hoga. Aapki team ko thoda aur speed improve karna hoga, par jo help mili woh kaafi thi mere liye. Toh haan, next time bhi main call karunga agar zarurat padi toh. Bas bas itna kehna chahta tha ki patience karna padega thoda sa, baki sab thik tha.