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WFHI review

Support time thoda lamba tha par helpful tha

4 out of 54 of 5Verified customerSupport and communication

Support time thoda lamba tha par helpful tha

Mujhe start mein laga ki support team quick assist karegi, par jo mere experience mein tha, woh thoda alag nikla. Maine jab call kiya toh initial response time thoda zyada, lagbhag 10-15 minutes wait karna pada, jo expect nahi tha. Lekin ek baar baat hone ke baad, unhone bohat patience se samjhaya aur har step mein guide kiya, jo mujhe kaafi acha laga. Mujhe lagta tha ki instant resolution milega, par thoda sab patience ka khel tha. In comparison to pehle wale tools, jahaan support time aur process zyada time lete the, yahan thoda improve kiya gaya hai, bare mehnat dikhayi gayi. Shayad agar future mein response time aur kam ho jaye toh mujhe lagta hai ki main phir se call karne mein comfortable rahunga. Overall, time thoda long tha, but communication quality theek thi.

Chaitanya NayakLakshadweep, IndiaExperience: Published:
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