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WFHI review

Mujhe lagta hai ki support thoda waqt le raha tha unki working hours ki wajah se, jo mere kaam ke ho

2 out of 52 of 5Unverified experienceSupport and communication

Mujhe lagta hai ki support thoda waqt le raha tha unki working hours ki wajah se, jo mere kaam ke ho

Mujhe lagta hai ki support thoda waqt le raha tha unki working hours ki wajah se, jo mere kaam ke hours se thode alag hain. Jab main call karta tha technical help ke liye, toh response milne mein thoda patience rakhna padta tha, jo kabhi kabhi frustration badhata tha. Lekin support wala banda theek-thaak madad kar raha tha, aur kaafi explanatory tha communication mein. Training bhi decent thi aur database feature use karne mein koi badi dikkat nahi hui. Payment process aur sign-up thoda smooth tha, par jab main dialer aur calling tools use kar raha tha, toh update thodi late aati thi kabhi-kabhi, jis se workflow thoda slow hua. Overall, support time ko agar thoda adjust kar sakein mere jaise users ke liye jo din ke alag timings mein kaam karte hain, toh experience bahut behtar hoga. Ek chhota sa issue hai ki automatic updates kabhi kabhi interrupt karte hain, par main samajh raha hoon ki system improve kar raha hoga.

Sunil ShettyUttarakhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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