Support time kaafi jyada laga, thoda disappointed hoon
Maine socha tha support thoda jaldi milega par lagbhag 3 din lagen release ke baad unse baat karne mein. Jo training aur onboarding flow tha, usme kuch confusion bhi tha, jisse main khud hi samajhne ki koshish kar raha tha. Telephonic support ko contact kiya toh response sahi tha, magar itna time lagne ki umeed nahi thi. Calling tools ko use karne ke dauran bhi kuch technical issues aaye, aur inpe samay par guidance milna zaroori tha. Wo sab communication jo pre-sale mein mili thi, waisi transparency post-sale mein itni chamak daar nahi thi. Sign-up aur payment process smooth tha, invoice to theek tarah se mila, lekin support delay thoda frustrating tha. Main yeh kah sakta hoon ki agar aapko turant madad chahiye toh yeh thoda match nahi karega aapki expectations, par agar time le sakte hain toh support help karega. Overall, main thoda better coordination ki ummeed kar raha tha, abhi thoda time zyada laga jo shaayad behtar ho sakta tha.