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WFHI review

Support thodi weak thi, but end tak kaam chala liya

2 out of 52 of 5Verified customerSupport and communication

Support thodi weak thi, but end tak kaam chala liya

Main to support ke bare mein itna confident nahi thi, kyunki mujhe khud kaafi cheezein samajhni padhi. Mujhe laga tha call karne par jaldi help milegi, par zyada tar mujhe khud se hi troubleshoot karna pada. Training ki baatein thodi clear thi, par jab technical issue aya with dialer tab support se clear jawab milna mushkil tha. Shuruaat mein ye frustrating tha, par thoda research karke aur software ka interface samajh ke main manage kar paayi. Database feature toh sahi kaam karta tha, par jab updates aaye toh mujhe khud hi check karna pada ki kya badla hai aur kaise use karna hai. Phone par response mila par kabhi kabhi wait zyada lagta tha, jo thoda irritating lagta tha. Overall, main bol sakti hoon ki support mehnet kar ke kaam chala liya, par zarurat se zyada mehnat karni padti thi jo thoda disappointing tha. Agar support system better hota toh experience aur smooth hota, par ab bhi khud karke chalana possible tha.

Urmila ParabHimachal Pradesh, IndiaExperience: Published:
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