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WFHI review

Support thodi tricky thi, par training aur dialer badhiya tha

3 out of 53 of 5Unverified experienceSupport and communication

Support thodi tricky thi, par training aur dialer badhiya tha

Maine WFHI ka software use kiya aur mujhe laga support kaafi mixed rahi. Pehle toh training achhi thi, sab step by step clear explain hua, dialer tool bhi kaafi user-friendly tha mera kaam smooth karne mein. Lekin phir support mein mujhe kaafi cheezein khud hi figure karni padin, especially jab main database features ko customize kar raha tha apne workflow ke liye. Telephonic support helpful tha par kabhi kabhi response time thoda slow lagta tha, jo frustrating tha jab jaldi solution chahiye hota tha. Sign-up aur invoicing process simple tha, wahan koi dikkat nahi aayi. Main kahunga ki agar aap thoda patient hain aur khud seekhne ko ready hain, toh yeh decent option hai. Overall, software ka use karna acha tha, par support ki taraf thoda improvement chaahiye ki naye customers ko zyada guidance mile bina zyada struggle ke.

Satish MehraJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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