2 out of 52 of 5Verified customerSupport and communication
Support thodi tricky thi, par khud ka effort bhi chahiye tha
Mujhe sabse pehle yeh kehna hoga ki support system thodi tricky thi. Jab main phone karke support lene gayi thi, toh mujhe lag raha tha ki unka patience achha tha, lekin mujhe apni taraf se kaafi soch samajh kar decide karna pad raha tha ki kiya karna hai. Documentation ya training mein bhi itna detail nahi tha jo mujhe poore tareeke se samajh aaye. Woh moment jab mujhe laga ki main khud se bhi kuch kar sakti hoon, tab hi mujhe thodi comfort mili ki support ke bina bhi system use ho sakta hai. Lekin mujhe lagta hai ki beginners ke liye thodi mushkil ho sakti hai ki pehle hi sab kuch dhundh nikal paaye. Toh main samajh rahi hoon ki yeh software valuable to hai, par apni taraf bhi kuch koshish karni padegi.