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WFHI review

Support thodi tiring thi, zyada severe guidance nahi mili

3 out of 53 of 5Unverified experienceSupport and communication

Support thodi tiring thi, zyada severe guidance nahi mili

Honestly, mujhe laga support system is baar thoda exhausting raha because mujhe kaafi cheeze khud se samajhni padhi. Jab maine software ke dialer ka setup karne ki koshish ki, outcome thoda confusing tha kyunki clear step-by-step instructions nahi diye gaye. Jab support phone kiya, to kuch madad toh mili, par zyada tar waqt mujhe apna homework karna pada aur pehle se hi kaafi cheeze samajhni thi. Maine baar baar wohi cheeze explain karni padhi jo already training mein cover hui thi, jo thoda frustrating tha. Support ne jo details di thi, woh partial lagi mujhe, especially jab technical queries ke baare mein baat ki. Automatic updates ne kuch cheezon ko clear kiya, par mujhe laga professional guidance thoda kam tha jo overall experience ko thoda weigh down karta hai. Ye thoda weariness create karta tha ki baar baar troubleshoot karna pad raha tha bina proper direction ke. So, support system helpful tha lekin zyada se zyada self-effort bhi chahiye hota usko fully use karne ke liye.

Gauri TrivediTelangana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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