support thodi slow thi, kuch cheeze missing lage
Main sochti thi jab support call karungi toh jaldi help milegi, par wo thodi slow thi sahi mein. Kabhi-kabhi response aane mein late ho jata tha, aur woh baat jo main clear karna chahti thi woh proper tarah explain nahi kar payi. Mujhe laga ki training aur onboarding jitna acha tha, support system utna effective nahi tha jitna expect kar rahi thi. Invoice aur payment process smooth tha, par telephonic support mein feedback lene aur quick response dene mein thoda gap tha. Main samajhti hoon ki busy times hongi, par agar support thoda aur responsive ho jaye toh customer ko zyada help milegi. Overall, communication theek tha, par usme woh urgency nahi thi jo main sochti thi. Mujhe lagta hai ki agar support aur informative updates milti pehle toh main zyada confident feel karti.