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WFHI review

Support thodi slow thi but phir bhi helpful thi

3 out of 53 of 5Verified customerSupport and communication

Support thodi slow thi but phir bhi helpful thi

Mujhe laga support fast milni chahiye thi but jab maine help ke liye call kiya toh response thoda time laga aane mein. Jab maine training ke dauran queries puchi thi toh kuch log toh jaldi reply karte the par dusre thode late respond karte the. Ye thoda irritating tha kyunki mujhe jaldi se jaldi apna database aur dialer setup karna tha. Signup process smooth tha aur automatic updates se software improve hota raha. Support ke saath baat karte waqt mujhe ye feel hua ki woh poori koshish karte hain madad karne ki, bas kabhi-kabhi limited resources ki wajah se response late hota tha. Mujhe itna toh acha laga ki jo initial training thi usme clear instructions diye gaye the, isliye zyaada waiting ke bina main kaafi kaam shuru kar payi thi. Overall agar compare karoon toh support thoda slow tha par uski quality good thi, toh mix experience hua. Agar support thoda aur fast hota toh main completely satisfied hoti, lekin abhi bhi ye service meri needs ko kuch had tak poora karti hai.

Sukanya ChandranPuducherry, IndiaExperience: Published:
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