4 out of 54 of 5Verified customerSupport and communication
Support thodi se khud karni padti, jo expect nahi thi
Mujhe lagta tha ki telephonic support zyada proactive rahega, lekin actual mein mujhe apni kaafi cheezein khud troubleshoot karni padi. Support team helpful the, lekin kabhi-kabhi turant solution nahi mila toh mujhe thoda wait bhi karna pada. Ye thoda alag tha mere expectation se kyunki thoda aur hands-on approach ki umeed thi main. Software aur dashboard theek-thak chale, lekin kabhi database update mein thoda confusion raha jise main ne apne efforts se adjust kiya. Billing aur payment process simple tha, lekin invoice ke samay thoda clarify karna padta tha kabhi-kabhi. Toh support ki speed aur thoda zyada guidance milti toh aur acha hota, varna overall system acha tha aur kaam chala to definitely karungi.