Support-thodi mixed example, depends on app ka use
Mujhe pehle lag raha tha ki telephonic support bahut straight-forward hoga with quick answers, par thoda alag experience mila. Jab main ne call kiya systematically to wait time achha tha, matlab unnecessary dang se nhi latkaya. Lekin jo jawaab diye gaye, wo har baar solve nahi kar paaye mera problem, especially jab database feature ka koi edge case tha. Dusri taraf, training sessions mein jo guidance thi vo clearer thi. Computer screen se batate hue details samajh aate the, lekin phone pe thoda patience rakhna padta hai. Waise support team friendly thi and was trying its best, bas powerfully complex queries ke liye zyadatar technical depth nahi thi unmein. To mujhe lagta hai agar initial setup or routine queries hain toh ye support acha rahega, par agar detailed technical cheezein chahiye toh shayad thodi problem hogi. So, agar aap thoda technical background rakhte hain, to ye system aapke liye sahi hai, otherwise thoda frustrating ho sakta hai. Overall, mixed experience tha, dono positive aur challenging.