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WFHI review

Support thodi late mili par dobara try karungi

3 out of 53 of 5Verified purchaseSupport and communication

Support thodi late mili par dobara try karungi

Mujhe initial support lene mein thoda time laga aur expected jaldi response nahi mila. Sabse pehle to sign-up ke time kuch confusion hui, maine call kiya support ko par wo thoda delayed tha. Phir jab dialer setup karne gaya, tab bhi thoda painful process raha kyunki mujhe step-by-step samajhna pada, jo thoda frustrating tha. Lekin, jab support team ne baat ki to woh genuine the aur unhone patience se samjhaya ki kaise problem solve karna hai. Mujhe lagta tha ki zyada quick help milni chahiye thi, especially jab onboarding mein time lag jata hai. Call quality thik thi aur unhone mere queries achhi tarah answer kiye. Overall, jo experience tha usmein thoda waiting time zyada tha par agar process ko streamline karte toh better hota. Tab bhi, main future mein dobara use karna consider karungi kyunki software features kaafi practical lage mujhe aur training achhi lagi. Bas support start mein improve karni hogi thodi.

Nandini BhatiaAndhra Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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